Terms of Service
Effective Date: October 26, 2024
1. Acceptance of Terms
Welcome to Unique Essence. By accessing our website and purchasing our natural hair and scalp oils, you agree to be bound by these Terms of Service. These terms apply to all visitors, users, and others who wish to access or use our Service. You must be at least 18 years old or have reached the age of majority in your jurisdiction to use this site.
2. Online Store Terms & Product Information
Unique Essence specializes in natural hair and scalp oils. We make every effort to display the colors and images of our products as accurately as possible, but we cannot guarantee that your device's display will be accurate. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.
3. Orders, Pricing, and Payment
We reserve the right to refuse any order you place with us. Prices for our products are subject to change without notice. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. Payment must be received through our approved payment processors before an order is processed for shipping.
4. Shipping and International Orders
We ship our physical oil products to all US states and internationally. Shipping costs and estimated delivery times are calculated at checkout. For international orders, customers are responsible for any applicable customs duties, taxes, or import fees required by their local jurisdiction. We are not responsible for delays caused by customs or carrier issues.
5. Returns and Refunds
Your satisfaction is important to us. For detailed information regarding our return process and eligibility, please refer to our Refund Policy. By making a purchase, you acknowledge and agree to the terms laid out in that policy.
6. User Accounts and Security
If you create an account on our site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your device. You agree to accept responsibility for all activities that occur under your account or password. We reserve the right to terminate accounts at our sole discretion.
7. Intellectual Property
All content included on this site, such as text, graphics, logos, images, and brand assets, is the property of Unique Essence or its content suppliers and protected by international property laws. Unauthorized use of any materials appearing on this site may violate copyright, trademark and other applicable laws.
8. Prohibited Uses
You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, or intimidate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
9. Disclaimers and Limitation of Liability
Unique Essence products are for cosmetic use on the hair and scalp. Our products are not intended to diagnose, treat, cure, or prevent any disease. Results may vary and individual experiences can differ. This information is not medical advice. We do not guarantee that our service will be uninterrupted, timely, secure or error-free. In no case shall Unique Essence, our directors, or employees be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.
10. Indemnification
You agree to indemnify, defend and hold harmless Unique Essence and our parent, subsidiaries, affiliates, partners, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
11. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Washington, USA, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the state and federal courts located in Washington State for any disputes.
12. Changes and Contact Information
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service. It is your responsibility to check our website periodically for changes. Questions about the Terms of Service should be sent to us at hellouniques@uniquesessence.net.